COVID19 - Pandemic

To protect our patients and staff, we are temporarily minimising face to face appointments. In line with the advice from our professional body and the government, all appointments will initially be by telephone or video. 

What does a telephone/video assessment involve?

• A 30 minute call at a booked appointment time 

• An assessment which involves questions about your symptoms, goals and aims and your general health and to screen for symptoms of COVID19. You may be offered video consultation if appropriate.
• The opportunity to ask questions 
• Where possible a diagnosis and specific advice about how to best manage the condition will be offered virtually.

• The call will typically be followed up with an email with self-help guides and tailored exercises.

• Following this call the Physiotherapist may decide that a face to face appointment is necessary. If so they will discuss the risks and benefits with you and offer you an appointment in clinic.

What does a telephone follow up involve?

• A 15-20 minute call at booked appointment time 

• A review of how you are managing with the prescribed treatment programme and advice about progression or modification of treatment  as  indicated
• The opportunity to ask questions